Stop Orientating, Start Integrating
Greg Provance and Spiro Douvris explain why onboarding is a culture process, not a single-day event, and break down the superpower lunch, trainer selection, and the three-phase path from stranger to believer.
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Stop Selling Territories, Start Building Franchisees
Greg Provance and Spiro Douvris break down why the franchise growth model is broken, what the real data says about who becomes a franchisee, and why investing in franchisees beats chasing fast territory sales.
Stop Building Concepts, Start Building Community with Eric Cacciatore
Eric Cacciatore of Restaurant Unstoppable joins Greg Provance and Spiro Douvris to trace hospitality back to its roots and make the case for restaurants as community builders, not just scalable concepts.
Bring the Love or It's Just a Fee: Fixing Tipping Culture in Your Restaurant
Tipping culture has restaurants and customers both fed up. Greg Provance and Spiro Douvris break down when a tip is really a tip, and when it's just a fee in disguise.