Stop Orientating, Start Integrating
Greg Provance and Spiro Douvris explain why onboarding is a culture process, not a single-day event, and break down the superpower lunch, trainer selection, and the three-phase path from stranger to believer.
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Bring the Love or It's Just a Fee: Fixing Tipping Culture in Your Restaurant
Tipping culture has restaurants and customers both fed up. Greg Provance and Spiro Douvris break down when a tip is really a tip, and when it's just a fee in disguise.
Stop Hiring Bodies, Start Hiring Believers
Most restaurants think good help is hard to find. Greg Provance and Spiro Douvris break down why hiring for resume over culture is the real problem, and how working interviews and honest job ads fix it.